Agents Required
Job Description:
Do you possess Urdu and English language fluency and the ability to provide service information efficiently? If so, eQuraneKareem is seeking dedicated Urdu and English speaking Agents to join our sales team.
Requirements:
- Fluency in both English and Urdu languages.
- Previous experience in customer service or a related field is advantageous.
- Patience, problem solving skills and the ability to remain calm under pressure.
- Patience, problem solving skills and the ability to remain calm under pressure.
- Freshers can also apply.
- Punctual and reliable with a positive attitude.
- Proficient in using computer systems.
Responsibilities:
- Interacting with clients in a courteous and professional manner, addressing inquiries, concerns and requests promptly.
- Developing an in-depth understanding of our services and providing accurate information and support to customers.
- Collecting and reporting customer feedback.
- Maintaining a positive and patient attitude, even during challenging interactions.
- Ensuring punctuality and adherence to the night shift schedule.
Shift Details:
This position requires working in two shifts. The Afternoon shift timings are from 02 PM to 10 PM and the Night shift timings are from 10 PM to 6 AM. Please apply only if you are able to work full time at office during these specified hours/shifts.
Job Type: Full-time
Salary: Rs 20,000 – Rs 25,000 per month.
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